Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return:
• The item must be unused and in its original condition.
• The item must be returned with its original packaging where applicable.
• You must provide proof of purchase.

To request a return, please contact us at [YOUR SUPPORT EMAIL] within 14 days of delivery. Please include your order number and the reason for your return.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with photos of the item and packaging. We will review the issue and, where appropriate, offer a replacement or refund.

Return shipping costs:
Unless the item is damaged, defective, or incorrect, the customer is responsible for the cost of return shipping.

Refunds:
Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Please allow your payment provider additional time to process the refund.

Non-returnable items:
For hygiene reasons, certain products such as underwear, bodysuits, and other intimate items cannot be returned if they have been worn, washed, or used.

If you have any questions about returns or refunds, please contact us at rafog2017@yahoo.com